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Terms of Service

Last updated: 1st May 2025

  1. About the Website

(a) Welcome to the WhereNext Ai (Website). The Website allows you to access and use the WhereNext Ai (Services).

(b) The Website is operated by WhereNext Experiences Pty Ltd, ACN 673143167. Access to and use of the Website, or any of its associated products or Services, is provided by WhereNext Experiences Pty Ltd. Please read these terms and conditions (Terms) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.

(c) WhereNext Experiences Pty Ltd reserves the right to review and change any of the Terms by updating this page at its sole discretion. When WhereNext Experiences Pty Ltd updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

  1. Acceptance of the Terms

You accept the Terms by remaining on the Website. Where the option is available in the user interface, you may also accept the Terms by clicking to accept or agree to the Terms.

  1. About the Service

(a) WhereNext.Ai is a platform that enables users to generate highly personalized travel guides through an intuitive, wizard-driven interface—no travel expertise or planning skills required. By integrating data from sources like Google Places, Viator, and OpenAI, users can create destination-specific guides tailored to preferences such as travel style, budget, accommodation, and activities. The platform automates content generation, image creation, and itinerary planning, and outputs a fully interactive, SEO-optimized guide page in under five minutes. With built-in user authentication, a dynamic progress bar, and monetizable API integrations, WhereNext.Ai makes scalable, automated travel content accessible for consumers, affiliates, and travel brands alike.

  1. Acceptable use of the Service

(a) WhereNext Ai, its related features, and website must only be used lawfully. WhereNext Experiences Pty Ltd reserves the right to suspend, cancel, or otherwise deny access to users and accounts who use the service:
    (i) To engage in any act that would disrupt the access, availability, and security of WhereNext Ai and other WhereNext Experiences Pty Ltd services, including but not limited to:
        A. Tampering with, reverse-engineering, or hacking our servers.
        B. Modifying, disabling, or compromising the performance WhereNext Ai or other WhereNext Experiences Pty Ltd services.
        C. Overwhelming, or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources.
        D. Compromising the integrity of our system, including probing, scanning and testing the vulnerability of our system unless expressly permitted by WhereNext Experiences Pty Ltd.

(b) For any illegal purpose, or to violate any laws, including and without limitation to data, privacy, and export control laws.
(c) To stalk, harass or threaten users and any member of the public.
(d) To misrepresent or defraud any user or member of the public through phishing, spoofing, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with WhereNext Experiences Pty Ltd or any third party.
(e) To access or search any part of the Service, or any other Service owned by WhereNext Experiences Pty Ltd other than our publicly supported interface, or otherwise allowed for in an applicable Software Licensing Agreement.
(f) To post, upload, share, or otherwise circulate content in violation of WhereNext Ai’s content policy.

  1. Security and Data Privacy

WhereNext Experiences Pty Ltd takes your privacy seriously and information provided through your use of the Website and/or Services are subject to WhereNext Experiences Pty Ltd’s Privacy Policy, which is available on the Website. The Privacy Policy also addresses WhereNext Experiences Pty Ltd’s processes, policies, and obligations in respect of WhereNext Ai security breaches.

  1. Data Use

WhereNext Experiences Pty Ltd collects, stores, and processes your data on WhereNext Ai. The data is used to provide Services to you, as well as to facilitate WhereNext Experiences Pty Ltd’s business operations. The Privacy Policy outlined how your data is collected, stored, and processed by WhereNext Experiences Pty Ltd. The Privacy Policy also addresses WhereNext Experiences Pty Ltd's processes, policies, and obligations in respect of data encryption and removal requests.

  1. User Accounts

(a) Access to the Services does not currently require payment. However, you must register for an account (Account) in order to generate a travel guide.

(b) As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including but not limited to your name, email address, and any other information necessary to verify your identity or provide support.

(c) You warrant that any information you give to WhereNext Experiences Pty Ltd in the course of completing the registration process will always be accurate, correct and up to date.

(d) You may not use the Services and may not accept the Terms if:     (i) you are not of legal age to form a binding contract with WhereNext Experiences Pty Ltd; or
    (ii) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.

  1. Payments

There is currently no charge to use the Services offered on the Website. WhereNext Experiences Pty Ltd reserves the right to introduce paid features or subscriptions in the future. Should this occur, updated Terms will be published in advance, and you will be required to accept them before accessing such features.

  1. Refund Policy

Not applicable at this time, as there are no fees or paid services. Should paid features be introduced, a Refund Policy in compliance with the Australian Consumer Law will be provided.

  1. Copyright and Intellectual Property

(a) The Website, the Services and all of the related products of WhereNext Experiences Pty Ltd are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by WhereNext Experiences Pty Ltd or its contributors.

(b) All trademarks, service marks and trade names are owned, registered and/or licensed by WhereNext Experiences Pty Ltd, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a User to:
    (i) use the Website pursuant to the Terms;
    (ii) copy and store the Website and the material contained in the Website in your device's cache memory; and
    (iii) print pages from the Website for your own personal and non-commercial use.

(c) WhereNext Experiences Pty Ltd does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by WhereNext Experiences Pty Ltd.

(d) WhereNext Experiences Pty Ltd retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:
        (i) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or
        (ii) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
        (iii) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process), to you.

(e) You may not, without the prior written permission of WhereNext Experiences Pty Ltd and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

  1. General Disclaimer

(a) Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

(b) Subject to this clause, and to the extent permitted by law:
    (i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
    (ii) WhereNext Experiences Pty Ltd will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

(c) Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of WhereNext Experiences Pty Ltd make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of WhereNext Experiences Pty Ltd) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
    (i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
    (ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
    (iii) costs incurred as a result of you using the Website, the Services or any of the products of WhereNext Experiences Pty Ltd; and
    (iv) the Services or operation in respect to links which are provided for your convenience.

  1. Limitation of Liability

(a) WhereNext Experiences Pty Ltd's total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.

(b) You expressly understand and agree that WhereNext Experiences Pty Ltd, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

  1. Termination of Contract

(a) The Terms will continue to apply until terminated by either you or by WhereNext Experiences Pty Ltd as set out below.

(b) If you want to terminate the Terms, you may do so by:
    (i) not renewing the Subscription prior to the end of the Subscription Period;
    (ii) providing WhereNext Experiences Pty Ltd with 14 days’ notice of your intention to terminate; and
    (iii) closing your accounts for all of the services which you use, where WhereNext Experiences Pty Ltd has made this option available to you.

(c) Any notices pursuant to Clause 13.2 above should be sent, in writing, to WhereNext Experiences Pty Ltd via the 'Contact Us' link on our homepage.

(d) WhereNext Experiences Pty Ltd may at any time, terminate the Terms with you if:
    (i) you do not renew the Subscription at the end of the Subscription Period;
    (ii) you have breached any provision of the Terms or intend to breach any provision;
    (iii) WhereNext Experiences Pty Ltd is required to do so by law;
    (iv) the provision of the Services to you by WhereNext Experiences Pty Ltd is, in the opinion of WhereNext Experiences Pty Ltd, no longer commercially viable.

(e) Subject to local applicable laws, WhereNext Experiences Pty Ltd reserves the right to discontinue or cancel your Subscription or Account at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts WhereNext Experiences Pty Ltd's name or reputation or violates the rights of those of another party.

  1. Indemnity

You agree to indemnify WhereNext Experiences Pty Ltd, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

    (a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with your content;
    (b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or
    (c) any breach of the Terms.

  1. Dispute Resolution

15.1 Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

15.2 Notice:
A party to the Terms claiming a dispute (Dispute) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

15.3 Resolution:
On receipt of that notice (Notice) by that other party, the parties to the Terms (Parties) must:

    (a) Within 28 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
    (b) If for any reason whatsoever, 28 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the Law Society of NSW;
    (c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a precondition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
    (d) The mediation will be held in Sydney, Australia.

15.4 Confidential
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence. 15.5 Termination of Mediation:
If 2 months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

  1. Venue and Jurisdiction

The services provided by WhereNext Experiences Pty Ltd are intended for use by residents of authorised countries. By using the website or services, you agree that any dispute arising from or related to the website will be exclusively resolved in the courts of the relevant jurisdiction, based on the location of WhereNext Experiences Pty Ltd’s headquarters, or as required by applicable local laws.

  1. Governing Law

The Terms are governed by the laws of New South Wales. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

  1. Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.